Account controls
Delete your account
Start deletion from PaiPai settings or contact support when you cannot access the app.
1
1. In the app
Open My > Account and security > Delete account. Review the scope, confirm your identity and submit the request.
2
2. Without app access
Email support{'@'}paipai.im from the address associated with your support case. Support will require identity verification and will never ask for your Pi password.
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3. Retention
Some security, fraud, financial or legal records may be retained for the period required by law; other scoped data is deleted or anonymized after the request is completed.
Last updated for PaiPai release v4.0.1 (September 2026)2026-03
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